PRIVACY & TERMS

The plain-language version: we collect what we need to run the server, keep accounts safe and catch cheats — nothing more. Donations are voluntary and this is a not-for-profit fan project. The full text is below.


Effective Date: July 7, 2026

PRIVACY POLICY

INTRODUCTION

Welcome to our Conquer Online private server ("the Server", "we", "our", or "us"). We respect your privacy and are committed to being transparent about the information we collect, how we use it, and how we protect it.

By creating an account, connecting to the Server, or using any of our services, you agree to the collection and use of information as described in this Privacy Policy.

INFORMATION WE COLLECT
1. Account Information

When you register or manage an account, we may collect:

Email address
Discord ID (if used for authentication, account linking, or support)

This information is used to:

Create and manage your account
Authenticate your identity
Recover lost accounts
Communicate important account or service information
Provide customer support
2. Connection and Security Information

Whenever you connect to the Server, we automatically collect certain technical information, including but not limited to:

IP address
Hardware UUID
Device or client identifiers
Connection timestamps
Login history
Other technical identifiers generated during the connection process

This information is used to:

Protect accounts from unauthorized access
Detect cheating, botting, ban evasion, or abuse
Investigate security incidents
Maintain server stability
Enforce our Terms of Service and community rules
3. In-Game Communication

We maintain logs of in-game chat messages.

These logs may be reviewed when necessary for purposes including:

Investigating player reports
Moderating player conduct
Enforcing community rules
Detecting harassment, scams, threats, or other prohibited behavior
Protecting the integrity of the game environment

Chat logs are not actively monitored in real time unless required for moderation or security purposes.

4. Payment Information

If you make a donation through our website or services, we may receive and store:

Your email address
Transaction status
Donation records

We do not receive or store:

Credit or debit card numbers
Banking information
Billing addresses
Card security codes
Other payment credentials

All payment processing is handled directly by our third-party payment processor. Payment information is collected and secured by the payment provider in accordance with its own privacy policy.

COOKIES

Our website may use cookies and similar technologies to support essential website functionality, including maintaining user sessions, remembering login preferences, improving security, and enhancing your experience.

You may configure your browser to refuse or remove cookies. However, doing so may affect the functionality of certain features of the website or account services.

HOW WE USE YOUR INFORMATION

We use collected information to:

Operate and maintain the Server
Authenticate player accounts
Provide customer support
Prevent fraud and abuse
Detect cheating and rule violations
Process donations
Improve server stability and performance
Enforce our Terms of Service
Comply with applicable legal obligations where required
DATA SHARING

We do not sell, rent, or otherwise disclose your personal information to third parties except as described in this Privacy Policy or where required by applicable law.

We may share limited information only when necessary:

With payment processors to process donations.
With hosting, infrastructure, or service providers that assist in operating and securing the Server.
When required by applicable law or a valid legal request.
When reasonably necessary to investigate fraud, cheating, abuse, security incidents, or violations of our Terms of Service.
DATA RETENTION

We retain personal information only for as long as reasonably necessary to:

Maintain player accounts
Resolve disputes
Investigate abuse or cheating
Enforce bans and disciplinary actions
Meet legal or operational obligations

Connection logs, moderation logs, chat logs, and donation records may be retained for varying periods depending on operational, security, legal, and administrative requirements.

ACCOUNT SECURITY

You are responsible for maintaining the confidentiality of your account credentials.

While we implement reasonable technical and administrative safeguards to protect stored information, no online service can guarantee absolute security.

YOUR RIGHTS

Depending on your jurisdiction, you may have rights to:

Request access to your personal information
Request correction of inaccurate information
Request deletion of your account and certain personal data, subject to legal and operational requirements
Object to or request restriction of certain processing activities where applicable

Requests may be denied where retaining information is reasonably necessary for fraud prevention, security investigations, enforcement of our Terms of Service, legal compliance, or the protection of the Server and its users.

CHILDREN'S PRIVACY

Our services are not intended for individuals under the minimum age required by applicable law to consent to online data processing. If we become aware that personal information has been collected in violation of applicable law, we will take reasonable steps to remove it.

THIRD-PARTY SERVICES

Our services may link to or integrate with third-party services, including Discord and payment providers. These services operate under their own privacy policies, and we are not responsible for their privacy practices.

CHANGES TO THIS PRIVACY POLICY

We may update this Privacy Policy from time to time. Any changes become effective upon publication on our website or other official platforms. Your continued use of the Server after changes have been published constitutes your acceptance of the updated Privacy Policy.

CONTACT US

If you have any questions about this Privacy Policy or wish to submit a privacy-related request, please contact us through our official Discord server or the support contact listed on our website.

TERMS AND CONDITIONS

By creating an account or playing on this private server, you agree to the following terms:

1.Play Fair: Do not use cheats, bots, exploits, or unauthorized third-party software.
2.Respect Others: Harassment, hate speech, threats, or abusive behavior toward other players or staff is not allowed.
3.Account Responsibility: You are responsible for keeping your account secure. Do not share your login information.
4.No Real Money Trading (RMT): Buying, selling, trading, or exchanging accounts, characters, items, in-game currency, or services for real-world money or anything of real-world value is strictly prohibited. Violations may result in the permanent suspension or termination of all related accounts.
5.Server Rules: Follow all server rules and staff instructions. Failure to do so may result in warnings, suspensions, or permanent bans.
6.Donations: Donations are completely voluntary and are made solely to help cover the costs of operating, maintaining, and improving the server. This project is not operated for profit, and donations do not constitute the purchase of any product or service. While donors may receive optional in-game rewards as a token of appreciation, such rewards are discretionary, have no real-world value, and do not create any ownership, contractual, or refund rights. All donations are final and non-refundable, except where required by applicable law.
7.No Guarantees: The server is provided "as is." We are not responsible for downtime, bugs, data loss, service interruptions, or changes to gameplay.
8.Virtual Items: All in-game items, characters, accounts, and currency exist solely within the server and have no real-world monetary value. They remain part of the server and may be modified or removed at any time.
9.Changes: We may update these Terms and Conditions or server rules at any time without prior notice. Continued use of the server constitutes acceptance of the revised terms.
10.Termination: We reserve the right to suspend or permanently terminate any account for violating these terms or for any activity that harms the server or its community.
DISCLAIMER

This private server is an unofficial, fan-made project created for entertainment purposes. It is not affiliated with, endorsed by, sponsored by, or approved by NetDragon or the creators, publishers, or owners of Conquer Online. All trademarks, copyrights, game assets, and other intellectual property related to Conquer Online remain the property of their respective owners.